International student downloading apps

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Level 1

12 points

International student downloading apps

We have an exchange student living with us for the next 10 months, she has gotten a new SIM card with a new United States phone number however when she tries to download some apps they will not allow her to download them probably due to her original region that she has on her phone. She is part of a family Sharing on her settings. Is there a way to get around this and download apps without removing her from her family sharing plan? Thank you!

iPhone 13 Pro, iOS 15

Posted on Aug 19, 2022 4:04 AM

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Answer 1

Aug 20, 2022 10:11 AM in response to T-777

Hi T-777,

Thanks for coming to Apple Support Communities for help today.

She would need to do two things here.

Leave her Family Sharing group: Leave Family Sharing
And change her Apple ID country: Change your Apple ID country or region

Some requirements will need to be met to change the Apple ID country.

"What to do before you change your country or region

Spend any balance remaining on your Apple ID. If you're not sure whether you have a balance, check your Apple Account balance.
Cancel your subscriptions and wait until the end of the subscription period.
Wait for any memberships, pre-orders, movie rentals, or Season Passes to complete, and wait for any pending store credit refunds to process. You can cancel a pre-order.
Make sure that you have a payment method for your new country or region. See what payment methods you can use.
Redownload your apps, music, movies, TV shows, and books on any devices that you might use to play or read them in the future. Some types of content might not be available in your new country or region. Learn what types of content and services are available in your new country or region."

If she needs further help with this, please visit Apple Support.

Have a fantastic day!

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International student downloading apps

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