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I am not able to install or update apps. When I go to settings and try to access my apple id, it is grayed out and therefore, does not respond to my touch. I can't access it.
iPhone 12 mini, iOS 15
Hiremfin,
Re: can't access apple id info on phone
See if this Apple Support article (link below) helps:
Sign in with your Apple ID - Apple Support
Eg: says:
__________________________________
Re: I am not able to install or update apps.
You may need a payment method in your Apple ID account for the first time you use the App Store or iTunes.
(This is required even if you only download free apps.)
How to: Change, add or remove Apple ID payment methods – Apple Support
And
If you can’t download or update apps on your iPhone or iPad – Apple Support
All the best :-)
Hiremfin,
Re: can't access apple id info on phone
See if this Apple Support article (link below) helps:
Sign in with your Apple ID - Apple Support
Eg: says:
__________________________________
Re: I am not able to install or update apps.
You may need a payment method in your Apple ID account for the first time you use the App Store or iTunes.
(This is required even if you only download free apps.)
How to: Change, add or remove Apple ID payment methods – Apple Support
And
If you can’t download or update apps on your iPhone or iPad – Apple Support
All the best :-)
my apple id on my phone isn't highlighted; can't access apple id info on phone
