I just upgraded to Monterey, version 12.5. this morning. This evening I tried to watch several shows on Netflix and also on Amazon Prime, but while the sound played fine, the picture was black, no matter what show I chose to watch. The picture for video advertisements showed ok, but not the picture for the program itself.
Hulu, on the other hand, works fine.
Anyone have any suggestions?
iMac 27″, macOS 10.14
I should have mentioned that I tried both Chrome and Safari. And disconnected the external monitor.
However later in the evening I cleared the Chrome cache, stopped Webex, and restarted the computer. Afterwards video streamed fine, not only on Chrome but also on Safari, even though I didn't clear the cache there. So either it was the restart of the stopping of Webex that solved the problem.
I should have mentioned that I tried both Chrome and Safari. And disconnected the external monitor.
However later in the evening I cleared the Chrome cache, stopped Webex, and restarted the computer. Afterwards video streamed fine, not only on Chrome but also on Safari, even though I didn't clear the cache there. So either it was the restart of the stopping of Webex that solved the problem.
Flab off wrote:
I just upgraded to Monterey, version 12.5. this morning. This evening I tried to watch several shows on Netflix and also on Amazon Prime, but while the sound played fine, the picture was black, no matter what show I chose to watch. The picture for video advertisements showed ok, but not the picture for the program itself.
Hulu, on the other hand, works fine.
Anyone have any suggestions?
?
Updated from what to macOS 12.5..(?) IS this a point update or a macOS upgrade(?)
Try a different browser and compare your results...
Controlling app access to files in macOS - Apple Support
Upgrade to Monterey makes streaming video picture black while sound is fine.
