Query about subscription

Question

Wopsle17 Author

Level 1

4 points

Query about subscription

Please can you explain why I am being charged £2.59 each month on top of the 79p charge? Thank you

iPhone 7 Plus, iOS 15

Posted on Aug 9, 2022 11:50 AM

Reply

Answer 1

Top-ranking reply

-Bubba-

Level 6

10,396 points

Aug 9, 2022 12:19 PM in response to Wopsle17

Perhaps you have the 200 GB iCloud plan (£2.49) instead of the 50 GB one (£0.79)?

Check your charges as frazzm737 stated. if you want to downgrade, see here - Downgrade or cancel your iCloud+ plan - Apple Support

Reply

Answer 2

-Bubba-

Level 6

10,396 points

Aug 9, 2022 12:32 PM in response to Wopsle17

Odd. Are you sure the charges are for iCloud? If so, you can downgrade with these instructions - Downgrade or cancel your iCloud+ plan - Apple Support

Beyond that, you may want to contact Apple Support - Contact - Official Apple Support

Reply

Answer 3

frazzm737

Level 9

55,254 points

Aug 9, 2022 12:04 PM in response to Wopsle17

Check this link...

If you see 'apple.com/bill' on your billing statement - Apple Support

And this one...

Subscriptions and Billing - Official Apple Support

Reply

Answer 4

-Bubba-

Level 6

10,396 points

Aug 9, 2022 1:02 PM in response to Wopsle17

In that case, see here - Request a refund for apps or content that you bought from Apple - Apple Support

Reply

Answer 5

Wopsle17 Author

Level 1

4 points

Aug 9, 2022 12:27 PM in response to -Bubba-

I wasn’t even asked to change to the 200 GB plan!

Reply

Answer 6

Wopsle17 Author

Level 1

4 points

Aug 9, 2022 12:28 PM in response to Wopsle17

In fact, I’m being charged for both! 79p plus £2.50!!

Reply

Answer 7

Wopsle17 Author

Level 1

4 points

Aug 9, 2022 12:47 PM in response to -Bubba-

I don’t know what the charges are for. In my bank account it just says ‘Apple’

Reply

Answer 8

Wopsle17 Author

Level 1

4 points

Aug 9, 2022 12:50 PM in response to Wopsle17

I think I need to cancel it as I’m only on the 50 GB plan and paying 79p. I should ask for a refund as there have been 2 or 3 payments already. It’s very annoying!

Reply