I think my iPhone has been hacked. Earlier this evening my Face ID stopped working and soon after I was having issue with my passcode. I updated my passcode and it worked a couple times. Now neither is working and I'm in security lockout

aab7512 Said:

"Is there a virus that disables your faceID and passcode? Im locked out of my phone. Want accept my faceID and now doesn't take my passcode"

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Troubleshooting a Locked iPhone:

Your iPhone is locked. So, get this serviced.

Hold it Right There!

Being Locked Out...

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.

No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through.

No. There is no such virus. You have not been hacked.

Start here: If you forgot your iPhone passcode - Apple Support