You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

martyn134 Author

Level 1

4 points

Mobile phone text

I have just obtained a new iPhone se 2022 model and have ported my old number from ee to sky - I have contacted sky as I appear to have a problem texting as my profile comes through as sent from my email address - I have texted my wife but the message is received on her old phone and not her new se phone - sky have told me to contact apple to remove this from my iPad Air as this is conflicting with sending messages - sending a message by what’s app appears to be fine - any suggestions ?

iPad Air, iPadOS 15

Posted on Aug 4, 2022 11:25 AM

Top-ranking reply

LD150

Level 10

91,341 points

Posted on Aug 4, 2022 2:40 PM

on the phone

Settings, Messages, Turn off iMessage

Settings, Face Time, Turn off Face Time

Restart the phone.

Settings, Messages, Turn on iMessage, SMS, MMS

Settings, Messages, Send&Receive, Start new conversations from, tick/check your phone number not your appleID

Settings, Face Time, Turn on Face Time

View in context

Mobile phone text

Similar questions