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Level 1

4 points

phone charges but screen is black

My phone charges, but the screen stays black.

iPhone 12, iOS 15

Posted on Jul 19, 2022 1:34 PM

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Top-ranking reply

Level 10

190,476 points

Posted on Jul 19, 2022 3:44 PM

sam1216 wrote:

My phone charges, but the screen stays black.

restart, ie power off/on,

Restart your iPhone - Apple Support

reset/ or a Force Restart,

Force restart iPhone - Apple Support

If your iPhone won't turn on or is frozen

If your iPhone won't turn on or is frozen - Apple Support

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Top-ranking reply

Level 10

190,476 points

Jul 19, 2022 3:44 PM in response to sam1216

sam1216 wrote:

My phone charges, but the screen stays black.

restart, ie power off/on,

Restart your iPhone - Apple Support

reset/ or a Force Restart,

Force restart iPhone - Apple Support

If your iPhone won't turn on or is frozen

If your iPhone won't turn on or is frozen - Apple Support

Reply

phone charges but screen is black

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