Apple ID password
My nephew set up my mother-in-laws iPad under his Apple ID. He doesn’t remember his password. The devise has been totally wiped clean but can’t be reset up without that password. How can I get her back up and running?
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If he forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if he can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.