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iTunes more space

Every time I try to add more space to iCloud, pops up on screen that my iTunes are disabled.How can I fix that

iPhone 13 Pro Max, iOS 15

Posted on Jul 14, 2022 3:38 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 14, 2022 8:25 AM

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact through link or by going to upper right hand corner and click on Get Support or:


Contact Apple for support and service


If your iTunes has been disabled….you must contact Apple Support for assistance.


~Katana-San~

2 replies
Question marked as Top-ranking reply

Jul 14, 2022 8:25 AM in response to Bill9284

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact through link or by going to upper right hand corner and click on Get Support or:


Contact Apple for support and service


If your iTunes has been disabled….you must contact Apple Support for assistance.


~Katana-San~

Jul 14, 2022 6:53 AM in response to Bill9284

Hi Bill9284,


The most common reason an account has been disabled in the App Store and iTunes is you've entered the wrong password multiple times. Apple gives you a finite number of chances to enter the correct password before locking you out.


How to unlock a disabled Apple ID

  1. Head to iforgot.apple.com.
  2. Enter your Apple ID email.
  3. Follow along with the prompts to unlock your account.
  4. If you're not successful, you can call Apple support at 800-APL-CARE (800-275-2273) or chat with an Apple specialist.


Let me know if this helps you!

iTunes more space

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