I didn’t receive the 2 purchase that I made on July 20

I didn’t receive the 2 purchase’s that I made on July 10

iPhone 11, iOS 15

Posted on Jul 11, 2022 12:49 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 11, 2022 8:11 PM

Hi Elenavega11

Welcome to the Apple Community:


Apple Support have an article online (link below) that may help:

How to: Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support


Eg: says:

"Tap  or your profile picture at the top right.

then tap Purchased".

"Find the app you want to download,

then tap 


Else, if needed:

You might want to see if this Apple Support article helps:

Redownload apps and games from Apple - Apple Support


Or

You might want to reach out to the App Store Support Team:

There is a "Get Support" link at the bottom of their webpage (link below)


App Store - Official Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Jul 11, 2022 8:11 PM in response to Elenavega11

Hi Elenavega11

Welcome to the Apple Community:


Apple Support have an article online (link below) that may help:

How to: Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support


Eg: says:

"Tap  or your profile picture at the top right.

then tap Purchased".

"Find the app you want to download,

then tap 


Else, if needed:

You might want to see if this Apple Support article helps:

Redownload apps and games from Apple - Apple Support


Or

You might want to reach out to the App Store Support Team:

There is a "Get Support" link at the bottom of their webpage (link below)


App Store - Official Apple Support


All the best :-)

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I didn’t receive the 2 purchase that I made on July 20

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