Why can I not use my card or verify it and when I do it says failed?

How can I fix this issue I have?

iPhone XR, iOS 15

Posted on Jul 7, 2022 6:02 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 27, 2022 2:20 AM

I had a similar problem, but my situation is possibly unique and might not help.


I have a UK based account, and a UK credit card, but I was trying to add my new details whilst on holiday in a different country.


I fixed this by contacting to a VPN, then adding my credit card via https://appleid.apple.com


Something else to consider, iPhones and iPads don't always transfer you to your card issuer to confirm your ID (I get a 'One Time Passcode' OTP SMS to me from my bank) and authorise the activity, so use the link above, (this is a relatively new step required by law in UK and Europe, possible others)

2 replies
Question marked as Top-ranking reply

Jul 27, 2022 2:20 AM in response to StylianChairo

I had a similar problem, but my situation is possibly unique and might not help.


I have a UK based account, and a UK credit card, but I was trying to add my new details whilst on holiday in a different country.


I fixed this by contacting to a VPN, then adding my credit card via https://appleid.apple.com


Something else to consider, iPhones and iPads don't always transfer you to your card issuer to confirm your ID (I get a 'One Time Passcode' OTP SMS to me from my bank) and authorise the activity, so use the link above, (this is a relatively new step required by law in UK and Europe, possible others)

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Why can I not use my card or verify it and when I do it says failed?

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