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AirPod Pro Case

I got my AirPods around 2 years ago. Recently the case light will not turn on and won’t charge the AirPods unless plugged in. The case can be fully charged and still not work unless plugged in. What should I do?

Posted on Jul 2, 2022 8:03 AM

Top-ranking reply

khajotia

Level 6

8,875 points

Posted on Jul 2, 2022 8:19 AM

You can get a replacement/service options here: AirPods and AirPods Case Replacement - Official Apple Support

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3 replies

Top-ranking reply

khajotia

Level 6

8,875 points

Jul 2, 2022 8:19 AM in response to AutumnWells08

You can get a replacement/service options here: AirPods and AirPods Case Replacement - Official Apple Support

Jul 2, 2022 8:30 AM in response to AutumnWells08

IF you do visit Genius Bar and get the case replaced, then also get the AirPods checked for charging/battery performance, etc.

Jul 2, 2022 4:46 PM in response to khajotia

Thank you!

AirPod Pro Case

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