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Level 1

4 points

I have no signal on my new iPhone 13

I received a new iPhone 13 put sim card no signal (no service) checked everything nothing help I need help please!!!

[Re-Titled by Moderator]

iPhone 13, iOS 15

Posted on Jul 1, 2022 7:13 PM

Top-ranking reply

Level 10

209,061 points

Posted on Jul 2, 2022 3:21 AM

Check the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

Contact your carrier

Issues with your carrier or account might affect your service. Contact your carrier to:

Verify that your account is active and in good standing.
Make sure that there are no outages in your area.
Check that your device isn't blocked from receiving cellular services and is set up with the right data plan.

Get more help

If your carrier confirms that there's no issue with your account or network, but you still can't connect to a cellular network, contact Apple Support.

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