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sxbxx__ Author

Level 1

8 points

The top part of my iPhone is unresponsive to my touch

I cannot access the control centre on my XR nor can I swipe down on any notifications I receive. Any app that I am on, icons situated at the top of my screen will not respond to my touch yet everything else works. I have tried force restarting my phone, but nothing helped. What do I do to solve the issue?

iPhone XR, iOS 15

Posted on Jun 18, 2022 3:09 PM

Top-ranking reply

Smilin-Brian

Level 9

56,197 points

Posted on Jun 18, 2022 3:27 PM

If your screen is too sensitive or responds intermittently to touch:

Restart your iPhone or iPad.
Make sure that your screen is clean and free of any debris or water.
Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
Remove any cases or screen protectors.

If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, contact Apple Support. 

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The top part of my iPhone is unresponsive to my touch

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