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Beats Fit Pro - no audio from left ear

I have a brand new pair - Beats Fit Pro. They worked yesterday, and today I can't get any sound from the left ear. My iPhone indicates that both are fully charged, and I seem to have no issue connecting my iPhone to the them. I've reset the Bluetooth connection several times.


Can someone help me resolve this?

Posted on Jun 17, 2022 8:21 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 18, 2022 3:59 PM

Hi benrub719,


You've done a great job troubleshooting so far! Thanks for letting us know the steps you've already taken.


You may also consider resetting your Beats Fit Pro if you're unable to hear from one side as outlined here: Reset your Beats Fit Pro - Apple Support


You can also clean your Beats if you're still experiencing the same behavior: Clean your Beats Studio Buds and Beats Fit Pro - Apple Support


If after resetting and cleaning your Beats you're still unable to hear from the left side, we'd suggest that you contact Apple directly here: Contact - Official Apple Support


We hope this helps.


Take care!


1 reply
Question marked as Top-ranking reply

Jun 18, 2022 3:59 PM in response to benrub719

Hi benrub719,


You've done a great job troubleshooting so far! Thanks for letting us know the steps you've already taken.


You may also consider resetting your Beats Fit Pro if you're unable to hear from one side as outlined here: Reset your Beats Fit Pro - Apple Support


You can also clean your Beats if you're still experiencing the same behavior: Clean your Beats Studio Buds and Beats Fit Pro - Apple Support


If after resetting and cleaning your Beats you're still unable to hear from the left side, we'd suggest that you contact Apple directly here: Contact - Official Apple Support


We hope this helps.


Take care!


Beats Fit Pro - no audio from left ear

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