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Level 1

5 points

canceling subscription

a purchase was made and not with my consent i need apple to help me fix cancel this purchase completely

Posted on May 29, 2022 5:08 AM

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Level 9

72,079 points

Posted on May 29, 2022 6:00 AM

Hello ~ Take a look here:

Subscriptions and Billing - Official Apple Support

~Katana-San~

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I want to cancel my subsricption that I accidentally purchase, how to cancel it? Hi Apple, I hope this email finds you well. I'm reaching out to discuss a recent subscription purchase I made on an app called Mondly. Unfortunately, I mistakenly subscribed 2 nights ago, under the impression that I would receive a 7-day free trial. I've spoken with my credit card provider regarding this inadvertent purchase, but they advised me to contact you directly for resolution. Since I haven't accessed or utilized any classes, I kindly request the cancellation of the subscription I inadvertently bought. Furthermore, I'd greatly appreciate it if you could provide me with the 7-day free trial, as originally anticipated. This would allow me to evaluate your offerings and make an informed decision about subscribing in the future. So basically, I want to to cancel my purchased that I made earlier so I can get my money back. Could you please to help this problem? Thank you for your understanding and assistance in this matter. I look forward to hearing from you soon. sincerely, Edellin Amin
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Top-ranking reply

Level 9

72,079 points

May 29, 2022 6:00 AM in response to ces9800

Hello ~ Take a look here:

Subscriptions and Billing - Official Apple Support

~Katana-San~

Reply

canceling subscription

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