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Billing

I want to download apps even ones that are free and it’s not letting me because it says billing information something but it doesn’t give me a option to pay

iPhone 11 Pro Max, iOS 15

Posted on May 23, 2022 6:48 PM

Reply
Question marked as Top-ranking reply

Posted on May 23, 2022 7:10 PM

Have you reviewed your billing information?


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  *

1 reply
Question marked as Top-ranking reply

May 23, 2022 7:10 PM in response to Lisa_sage2

Have you reviewed your billing information?


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  *

Billing

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