You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Niigata Author

Level 1

4 points

Battery problem in XS Pro Max

My phone’s battery is only charging when switched off, if phone is ON and plug to charge than it stops charging and battery starts decreasing power.

iPhone XS Max

Posted on May 22, 2022 4:44 PM

Top-ranking reply

Smilin-Brian

Level 9

56,549 points

Posted on May 22, 2022 6:01 PM

iPhone Battery Replacement:

Current Apple Prices:

No charge for in-warranty or AppleCare+ plan.

Out of Warranty Prices:

iPhone X or newer: $69 U.S. Dollars.
Older models: $49 U.S. Dollars.

➢ Check AppleCare Coverage.

Click ▶︎ iPhone Battery Replacement.

View in context

Battery problem in XS Pro Max

Similar questions