Access to photos

Hi,

Recently when I connect my iphone to my laptop to access my photos using the USB connector the phone is not getting recognised on the lap top. This did happen before and after a software update from Apple it started working again. Unfortunately last week w/c 9 May 2022 it has started to happen again so the iPhone is not being recognised on the laptop. Appreciate your help to fix the issue.

Regards,

Anil

iPhone 11, iOS 15

Posted on May 22, 2022 5:06 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on May 23, 2022 5:01 AM

Hello,

Perhaps you need an update to iTunes. See this:

If your computer doesn't recognize your iPhone, iPad, or iPod

Good luck.

2 replies
Sort By: 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Access to photos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.