Privacy settings remote access

I manage about 80 Apple computers a handful of which won't allow me to unlock the Privacy settings remotely. I can change them when I am in front on the laptops but not when I use Team viewer desktop or Zoho. Happens on various ages of device and OSX I have even wiped one reinstalled the OS to 12.4 and reinstalled Team Viewer and given it all the required permmisions

Any ideas?

Both Team viewer and Zoho are fully up to date

Posted on May 19, 2022 6:51 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on May 19, 2022 7:31 AM

ride193 wrote:

I manage about 80 Apple computers a handful of which won't allow me to unlock the Privacy settings remotely. I can change them when I am in front on the laptops but not when I use Team viewer desktop or Zoho. Happens on various ages of device and OSX I have even wiped one reinstalled the OS to 12.4 and reinstalled Team Viewer and given it all the required permmisions
Any ideas?
Both Team viewer and Zoho are fully up to date


Great question for Team Viewer


Remote control a Mac - TeamViewer Support


https://community.teamviewer.com/English/categories



Zoho Corporation/Customer service

1 (888) 900-9646


Zoho Community | Connect, network, and share on Zoho Forums



2 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

May 19, 2022 7:31 AM in response to ride193

ride193 wrote:

I manage about 80 Apple computers a handful of which won't allow me to unlock the Privacy settings remotely. I can change them when I am in front on the laptops but not when I use Team viewer desktop or Zoho. Happens on various ages of device and OSX I have even wiped one reinstalled the OS to 12.4 and reinstalled Team Viewer and given it all the required permmisions
Any ideas?
Both Team viewer and Zoho are fully up to date


Great question for Team Viewer


Remote control a Mac - TeamViewer Support


https://community.teamviewer.com/English/categories



Zoho Corporation/Customer service

1 (888) 900-9646


Zoho Community | Connect, network, and share on Zoho Forums



Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Privacy settings remote access

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.