You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AppleFamily Sharing NOT WORKING

I am paying for a full subscription but my family members cannot listen to

my music and are asked to pay for it!!!

Posted on May 16, 2022 7:16 AM

Reply
4 replies

May 17, 2022 8:06 AM in response to siamless

Hello siamless,



This page here can help out with sharing purchases with your family: How to share purchases with your family - Apple Support



For issues with them being unable to access the shared purchased content, then this page can help: If you can't find your family's shared content - Apple Support



Also, check to see if the Apple Music membership is selected as the Family one, or if it's an individual one.

Lastly, ensure that the family members are in the same region for purchase sharing.



Cheers.

May 17, 2022 9:31 PM in response to Eric_G1

Lastly, ensure that the family members are in the same region for purchase sharing.

Thank you Eric for your reply

I am well familiar with sharing purchases and finding family's shared content. What I did not know is that family memebers should be in the same region(?) for sharing purchases. Does that mean that if I am in a different region than my family member sharing is not possible?!?


AppleFamily Sharing NOT WORKING

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.