You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

marcomman Author

Level 1

8 points

My new M1 based iMac - can't load new Contacts called Apple and got no fix

I attempted to create a new contact in Contacts. After entering the first and last name, the app closed the new entry window. This occurred three times. I quit the Contacts app, and launched it again. I tried again to create a new contact and the same issue happened. It just lists new contact. I rebooted but the issue persists. I attempted to run Disk Utility First Aid and that did nothing. Called Apple and they had me restart with SHIFT down, that didn't work either. Went to Recovery and reloaded the OS X MONTEREY and it still has the problem. It is not a Gmail account.

What is going on with the new M1 chips? I've had other issues with Finder becoming unresponsive, and things not working right? Hardware issue?. About to bring this back to Apple and ask for a new one.

Posted on May 12, 2022 5:47 PM

Top-ranking reply

rkaufmann87

Level 10

144,168 points

Posted on May 12, 2022 6:26 PM

The Contacts issue you are having has absolutely nothing to do with the CPU of the computer. I had the same problem with my Intel based 2020 27" iMac. So before you complain about the CPU, please do some research. The fix is simple:

Open Contacts App
Contacts Menu - Preferences
Hightlight any Google Account on left pane
If the box that says "Enable this Account" is checked, please un-check it.
Enter your contact.
Rinse and repeat until all Google accounts have the box unchecked.

When I had the problem and searched I found the solution in a few minutes.

View in context

My new M1 based iMac - can't load new Contacts called Apple and got no fix

Similar questions