You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone 11pro won’t turn on or off

My iPhone 11 Pro won’t turn on or off all i see is the Apple logo and the screen is all in dark mode or in black color.

Posted on May 5, 2022 11:53 PM

Reply
Question marked as Top-ranking reply

Posted on May 5, 2022 11:55 PM

Try the steps in this article:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If that does not help your phone might need service:

Contact Apple for support and service - Apple Support


Good luck!

1 reply

My iPhone 11pro won’t turn on or off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.