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Level 1

4 points

Account disable

why can’t I updated my apps or download stuff

iPhone SE, iOS 14

Posted on May 5, 2022 9:34 PM

Top-ranking reply

Level 9

73,485 points

Posted on May 5, 2022 10:48 PM

Is your account disabled in iTunes and the AppStore?

In this case, you'll have to contact the official Apple Support about that, only they can help in this situation:

...

If you see a message that says "Your account has been disabled in the App Store and iTunes," contact Apple Support for help.

...

If your Apple ID has been disabled, follow this one:

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