You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cerretino Author

Level 1

4 points

iPad mini 6 — unable to log in or use touch controls. Screen frozen. Can’t shut it down to reboot. Help!

iPad mini 6 — Screen frozen, unable to log in or use touch controls. Can’t even shut it down to reboot. Help!

iPad mini, iOS 12

Posted on May 5, 2022 8:32 AM

Top-ranking reply

khajotia

Level 6

8,875 points

Posted on May 5, 2022 8:34 AM

Force restart iPad

Press and quickly release the volume button nearest to the top button.
Press and quickly release the volume button farthest from the top button.
Press and hold the top button.
When the Apple logo appears, release the top button.

View in context

iPad mini 6 — unable to log in or use touch controls. Screen frozen. Can’t shut it down to reboot. Help!

Similar questions