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No Wi-Fi on iPad. Gone through all recommended steps.

No Wi-Fi on iPad. Tried all recommended steps. No luck.

iPad, iPadOS 15

Posted on Apr 28, 2022 12:16 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 28, 2022 3:46 PM

Start here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support


If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP and preventing your device from obtaining a valid IP Address for your network. The resolution is relatively simple; may only need to temporarily disable or remove the Security App and/or VPN.


DHCP is frequently used to automatically obtain an IP Address from your WiFi Router. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.


If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.


You might also verify that your WiFi network is correctly set-up:

Recommended settings for Wi-Fi routers and access points - Apple Support


2 replies
Question marked as Top-ranking reply

Apr 28, 2022 3:46 PM in response to Vinsween579

Start here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support


If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP and preventing your device from obtaining a valid IP Address for your network. The resolution is relatively simple; may only need to temporarily disable or remove the Security App and/or VPN.


DHCP is frequently used to automatically obtain an IP Address from your WiFi Router. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.


If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.


You might also verify that your WiFi network is correctly set-up:

Recommended settings for Wi-Fi routers and access points - Apple Support


No Wi-Fi on iPad. Gone through all recommended steps.

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