How do I download video/pictures sent through text when this is showing?
iPhone XR, iOS 15
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You can try tapping on those icons and see whether that starts the download process. If it does not then ask the sender to send the pictures/videos again.
You can also Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
- Press and quickly release Volume UP button
- Press and quickly release Volume DOWN button
- Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).
Axel F.