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kodjo179 Author

Level 1

0 points

my iphone turns on and then goes black

iPhone 6s Plus, iOS 14

Posted on Apr 13, 2022 5:50 AM

Top-ranking reply

Smilin-Brian

Level 9

56,537 points

Posted on Apr 13, 2022 6:03 AM

Try the following:

▷ Update your iPhone. 📲

If that didn’t help, then try a Hard Reset:

Press volume up (quickly)
Press volume down (quickly)
Press and hold the power button until the Apple logo ( ) appears

If that didn’t work, it could be a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

Call Apple Support at 1-800-APLCARE or get help here.
Chat using Messages. 

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my iphone turns on and then goes black

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