You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why is my iPhone 7 Plus not showing me the latest updates?

Why is my iPhone 7 Plus not showing me the latest updates


[Re-Titled by Moderator]

iPhone 7 Plus, 14

Posted on Apr 10, 2022 11:28 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 10, 2022 11:43 AM

VPN or proxy connections might prevent your device from contacting the update servers.

If you still can't install the latest version of iOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  1. Find the iOS update in the list of apps.
  1. Tap the iOS update, then tap Delete Update.
  1. Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.

Try updating iOS after each step.

  • Try to Forget the WiFi network and add it again
  • Try another WiFi network 
  • Toggle sets automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable
  • If everything fails: - Use iTunes or Finder (for macOS Catalina+) to update your device instead of over-the-air


1 reply
Question marked as Top-ranking reply

Apr 10, 2022 11:43 AM in response to Excell1997

VPN or proxy connections might prevent your device from contacting the update servers.

If you still can't install the latest version of iOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  1. Find the iOS update in the list of apps.
  1. Tap the iOS update, then tap Delete Update.
  1. Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.

Try updating iOS after each step.

  • Try to Forget the WiFi network and add it again
  • Try another WiFi network 
  • Toggle sets automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable
  • If everything fails: - Use iTunes or Finder (for macOS Catalina+) to update your device instead of over-the-air


Why is my iPhone 7 Plus not showing me the latest updates?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.