Airplay unable to connect to Homepod mini since the recent iOS 15.4.1 update

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Level 1

11 points

Airplay unable to connect to Homepod mini since the recent iOS 15.4.1 update

The airplay on my iPhone 12 Max Pro and iPad (8th gen) stopped working since the recent updates (15.4 and 15.4.1). I've searched everywhere on Apple forum, YouTube, and googled this issue to assist me on the troubleshooting. I've done a network reset on the HomePod through the Home app. I've uninstalled the Homepod from the Home app then a hard reset on the HomePod several times. Airplay still won't connect. Wifi is on the same network. Siri works fine on all devices but I can't get this Airplay to connect to the HomePod. Could someone help me with this?

iPhone 12 Pro Max

Posted on Apr 7, 2022 3:41 PM

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Answer 1

Jeff_888

Community Specialist

Apr 8, 2022 3:28 PM in response to Supa Chris

Hi Supa Chris,

It sounds like you've done some solid troubleshooting so far. If those steps aren't helping, we recommend contacting Apple Support to look into this further.

Contact Apple Support

Take care.

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Answer 2

Supa Chris Author

Level 1

11 points

Apr 8, 2022 3:21 PM in response to UTBadger

Ive done everything. I restarted my modem, i restarted all devices and checked all updates. It’s nothing wrong with my network on any of my devices (iPhone, AppleTV, HomePod, iPad). Airplay doesn’t work at all. I can mirror my screen on AppleTV but the airplay won’t connect to the HomePods. Something is wrong with the recent software update.

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Answer 3

tgok23

Community Specialist

Apr 20, 2022 12:54 PM in response to Supa Chris

Hey there Supa Chris,

You've mentioned something really important. You've narrowed down that it's working on one network but not the other. Let's see if the info included here helps out. Begin here with the network that isn't working:

"Before changing the settings on your router

Back up your router's settings, in case you need to restore them.
Update the software on your devices. This is critical to ensure that your devices have the latest security updates and work best with each other.

First install the latest firmware updates for your router.
Then update the software on your other devices, such as on your Mac and on your iPhone or iPad.

On each device that previously joined the network, you might need to forget the network to ensure that the device uses the router's new settings when rejoining the network."

This is found in Recommended settings for Wi-Fi routers and access points. We wanted to start here to make sure prior to checking the router settings, you've got this important section handled. Once finished, move to the section "Router settings" to see if updating this will help with the specific network that is not staying connected.

This should resolve your issue. If it doesn't, then please Apple Support. They'd be able to assist you further.

Kind regards.

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Answer 4

UTBadger

Community Specialist

Apr 8, 2022 2:30 PM in response to Supa Chris

Supa Chris,

If you're having connection issues, you may need to restart your devices along with your modem/router from your internet service provider. Afterwards, if still having issues, complete the steps outlined here: If screen mirroring or streaming isn't working on your AirPlay-compatible device

We hope this information helps out.

Take care!

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Answer 5

Supa Chris Author

Level 1

11 points

Apr 8, 2022 2:15 PM in response to WinsC1

That is not the issue I’m asking about. I know how to connect to airplay from my phone and iPad. The issue I’m trying to fix is getting the airplay on Apple Music and other music apple to work on my HomePod from my devices. Airplay works fine on my AppleTV.

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Answer 6

Supa Chris Author

Level 1

11 points

Apr 20, 2022 12:44 PM in response to PaixaoJ

I switched the network on my devices to see if it helped. My airplay works on a different network. It doesn’t hold the connection long or it would intermittently lose connection. I still don’t know why it won’t work on my main network.

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Answer 7

turingtest2

Level 10

274,264 points

Apr 20, 2022 12:56 PM in response to Supa Chris

Your devices may hunt between available networks known to them in search of the best service. This can sometimes result in loss of contact between devices. Best to have only one service at your location that your iPhone has credentials for, once synced through Keychain, this will also be the only service your HomePods try to use.

tt2

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Answer 8

Supa Chris Author

Level 1

11 points

Apr 20, 2022 1:10 PM in response to tgok23

I’m using Arris SBG7600AC2 router. I logged into my network setting on the modem. Under the setup in the Wireless 2.4 GHz tab, the security mode on my main network is showing “WPA2-PSK(AES). The channel is set to “11”, AP isolation is checked and Enable WMM checked. The firmware version is 9.1.103AA85. I don’t see an option for me to update the firmware or check to see if the update is current.

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