You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Double Charged

I signed up for the 5GB for $.99 then was told I was running out of room and needed to upgrade to 100GB for $1.99 now I am being charged for both. I thought once I signed up for the larger product that the lower fee would be automatically remove. What needs to happen to make this correct? Have had the larger storage for approx. 3 months

Posted on Apr 6, 2022 5:02 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 6, 2022 5:23 AM

Use these instructions:--> Request a refund for apps or content that you bought from Apple - Apple Support.

Apple will judge (and let you know via email) if your request is eligible for a refund.

Regards

Giulio


1 reply

Double Charged

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.