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Help-plz102 Author

Level 1

4 points

My iPhone XS back camera is black and I cant take a picture if I zoom to x2 the camera appears but I still cant take a picture

Is there a possible fix?

Posted on Apr 4, 2022 4:13 AM

Top-ranking reply

ProustGiulio

Level 10

208,584 points

Posted on Apr 4, 2022 4:27 AM

If you already tried (to no avail) ALL the steps provided in the support article that led you here, contact Apple support directly, usig this link:--> Get Support, or make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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My iPhone XS back camera is black and I cant take a picture if I zoom to x2 the camera appears but I still cant take a picture

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