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After the most recent update, my microphone doesn’t work at all

After the most recent update, my microphone doesn’t work at all. I can only call out when hooked up to Bluetooth. The wired headphones don’t work at all either (neither the microphone nor the headphones). Any suggestions?


[Re-Titled by Moderator]

iPhone 7 Plus, iOS 15

Posted on Mar 31, 2022 2:18 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 31, 2022 3:08 PM

First, 👉🏼 Follow this helpful guide.


If that didn’t work, try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn’t work, it could be a hardware issue. ⚠️


Get expert service and support at the Genius Bar.


▷ Call 1-800-MY-APPLE or get help here. 

7 replies
Question marked as Top-ranking reply

Mar 31, 2022 3:08 PM in response to xXcfvdzfg

First, 👉🏼 Follow this helpful guide.


If that didn’t work, try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn’t work, it could be a hardware issue. ⚠️


Get expert service and support at the Genius Bar.


▷ Call 1-800-MY-APPLE or get help here. 

May 8, 2022 7:25 AM in response to mpolokeng904

I wound up trading in my 7 Plus for a 13. I hated to do it because other than the software glitch with the microphone, it was working perfectly fine. I opted for a 13 mini which has been a big adjustment size-wise, but the camera is amazing. I honestly thought of switching to Android because I'm so tired of having to replace a phone because of a software upgrade --that is how I wound up with the 7Plus! But, in the end, I decided to stick with Apple one more round. We'll see what happens when this one becomes obsolete because of a software upgrade. Hopefully Motorola will have a proven track record with their "new" flip-phone ... I loved my old Razor back in the day! :)

After the most recent update, my microphone doesn’t work at all

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