Can you advise why I am unable to install the new update
Is anyone having issues installing the recent update?
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
Is anyone having issues installing the recent update?
What happens when you try?
Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.
Make sure you:
• Are using a WiFi connection (not a hotspot).
• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).
• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.
• Are not using a VPN connection.
• Do not have power save mode turned on.
• Do not have a beta version installed.
• You have at least 6 gigs of storage available.
You can also check out this article for help -
If your iPhone, iPad or iPod touch won’t update
If your iPhone, iPad or iPod touch won't update – Apple Support (UK)
What happens when you try?
Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.
Make sure you:
• Are using a WiFi connection (not a hotspot).
• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).
• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.
• Are not using a VPN connection.
• Do not have power save mode turned on.
• Do not have a beta version installed.
• You have at least 6 gigs of storage available.
You can also check out this article for help -
If your iPhone, iPad or iPod touch won’t update
If your iPhone, iPad or iPod touch won't update – Apple Support (UK)
Can you advise why I am unable to install the new update