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Lost videos

Good afternoon,

Yesterday I discovered that all videos older than one year have disappeared from my phone. They are not in the "video" folder, they are not in the main album. I don't understand what happened, recently everything was available. I'm very worried because there are all the videos of my newborn daughter, the whole life. In Icloud the same situation. Is there any possibility to solve this?

iPhone 13 Pro Max, iOS 15

Posted on Mar 21, 2022 6:53 AM

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Question marked as Top-ranking reply

Posted on Mar 21, 2022 1:17 PM

If you can access a laptop sign into your iCloud.com and look at Photos to see if the videos are there.

If they are then you must have iCloud Photos turned on but you may also have Optimise Storage turned on.


1 reply

Lost videos

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