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When I try adding in a payment and click done it said your payment method was declined

iPhone 6, iOS 12

Posted on Mar 12, 2022 3:09 PM

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Question marked as Top-ranking reply

Posted on Mar 12, 2022 3:48 PM

Hi,


If you are having issues with updating your payment method on your Apple ID, make sure you do not have any unpaid orders and/or subscriptions that are set to renew and charge your cc. If you are adding a card that does not have the amount owed available, it will decline.


The following articles should be able to further assist:


8 replies
Question marked as Top-ranking reply

Mar 12, 2022 3:48 PM in response to maykue

Hi,


If you are having issues with updating your payment method on your Apple ID, make sure you do not have any unpaid orders and/or subscriptions that are set to renew and charge your cc. If you are adding a card that does not have the amount owed available, it will decline.


The following articles should be able to further assist:


Mar 13, 2022 3:41 AM in response to maykue

Hi,


Check your purchase history to confirm if you have any unpaid orders pending on your Apple ID.

That would be a valid reason for a decline upon attempting to add a payment; other reasons would be attempting to make a purchase and your bank blocking the charge or having insufficient funds on that payment.



Hope this helps.

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