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ScxrLedd Author

Level 1

4 points

iphone x won't turn on.

help, iphone x won't turn on. its just a black screen ; it wont force restart nor connect to itunes. i tried everything. help.

iPhone X, iOS 15

Posted on Mar 12, 2022 4:56 AM

Top-ranking reply

ProustGiulio

Level 10

209,082 points

Posted on Mar 12, 2022 5:20 AM

If you've already tried to no avail a "forced" restart of your device, using these instructions:--> Force restart iPhone – Apple Support, it might be a hardware (Battery? Screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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