Removing previous owners details

Can someone please tell me how to remove the details of a previous owner if I don’t have their password

iPad, iPadOS 15

Posted on Mar 5, 2022 1:17 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Mar 5, 2022 7:06 PM

If you can't reach the previous owner whose ID is on the device and have them remove the device from their account, the device is worthless. Apple won't unlock it for you.


Turn off Activation Lock - Apple Support.  *

1 reply
Sort By: 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Removing previous owners details

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.