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SandieDe Author

Level 1

4 points

Removing previous owners details

Can someone please tell me how to remove the details of a previous owner if I don’t have their password

iPad, iPadOS 15

Posted on Mar 5, 2022 1:17 PM

Top-ranking reply

Eric Root

Level 10

684,537 points

Posted on Mar 5, 2022 7:06 PM

If you can't reach the previous owner whose ID is on the device and have them remove the device from their account, the device is worthless. Apple won't unlock it for you.

Turn off Activation Lock - Apple Support. *

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Removing previous owners details

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