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Level 1

4 points

Photo says complete but still needs my passcode

face recognition says done but still wants me to enter my passcode

iPhone 13 Pro Max, iOS 15

Posted on Mar 5, 2022 6:05 AM

Top-ranking reply

Level 8

46,020 points

Posted on Mar 5, 2022 9:50 PM

Welcome to the Apple Support Communities.

You may have to enter your passcode occasionally, and when turning on your iPhone from being shut off.

Jack

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