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iPhone screen unresponsive
[Edited by Moderator]
iPhone 11
Maybe you have a different problem and you should arrange a repair
iPhone Repair - Official Apple Support
or Contact - Official Apple Support
Anything other than Screen or Battery may be a replacement phone and the price is in the article under "Other damage"
See also: Get your iPhone, iPad, or iPod touch ready for service - Apple Support
I already contacted Apple. Their response to every issue is restarting phone, going to Apple store or spend more money. These forums are a waste of time. All anyone does here is copy and paste readily available solutions and FAQ guides.
We offer solutions that are proved to have worked after years (9 in my case) of involvement.
If you expect us to type them out every time in our own spare time you expect too much.
The volunteers that participate on this site are Apple product users just like you. We do so of our own volition, and the vast majority of participants want nothing more than to help solve problems simply because we enjoy it.
You no like? you go elsewhere.
My initial comment said that restarting the phone does nothing and is the same problem as the other user. Everyone knows they should “restart the phone”. A generic response wasn’t helping anyone.
I didn’t ask you what this forum is for, your rating or your permission to type my opinion here.
Your solutions contain no new information that isn’t already available elsewhere and that’s the point I was making.
Let us know how the phone gets repaired at no cost.
If the information is so readily available elsewhere it begs the question why you skipped over it and came here.
Updates require maximum power which is why they will not happen unless you have 50% battery or on charge. If your phone had a weakness then the heat of the update may cause it to fail a few weeks earlier that it might otherwise. But updates do not cause failures of hardware per se.
That doesn’t work. My screen on my SE 2020 is also unresponsive after latest update.
It’s related directly to a software update. The phone isn’t even 2 years old and I am not paying Apple for any repair or replacement. I think this is ridiculous.
Your choice, no pay, no repair, no phone.
No, I won’t have to pay. The issue isn’t related to anything I caused or can control. You’re wrong again.
iPhone screen unresponsive
