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Level 1

4 points

Other people cannot hear me in WhatsApp or Messenger (even when the microphone is enabled) but they can hear me via direct call

Other people cannot hear me in WhatsApp or Messenger (even if I have enabled the microphone in settings) but they can hear me in direct phone calls

Posted on Jan 15, 2022 12:44 AM

Top-ranking reply

Community+ 2024

Level 10

414,048 points

Posted on Jan 15, 2022 1:05 AM

If you have a hearing or sound issue on your device then please try some of these processes to set it right

If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...

If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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