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My screen is not responding to me swiping up to open it and my lock screen is black which is not the lock screen and wont let me swipe up at all

My screen is not responding to me swiping up to open it and my lock screen is black which is not the lock screen and wont let me swipe up at all

wont even let me power it off with both tricks

iPhone XR, iOS 14

Posted on Jan 14, 2022 2:22 PM

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Question marked as Top-ranking reply

Posted on Jan 14, 2022 2:35 PM

Force restart the iPhone. Force restart iPhone - Apple Support which is really the same as this, If your iPhone won't turn on or is frozen - Apple Support

1 reply

My screen is not responding to me swiping up to open it and my lock screen is black which is not the lock screen and wont let me swipe up at all

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