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None genuine Apple Camera

Why am I getting this message? Could I be getting this because the back I cracked on my 13pro and shortly after the camera stopped working?

iPhone 13 Pro, iOS 15

Posted on Jan 12, 2022 11:54 PM

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Top-ranking reply

Level 9

56,587 points

Posted on Jan 13, 2022 4:42 AM

Regardless of the outcome, you have a damage that needs to be resolved.

Get expert service and support at the Genius Bar.

▷ Call 1-800-MY-APPLE or get help here. 

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Top-ranking reply

Level 9

56,587 points

Jan 13, 2022 4:42 AM in response to Clueless-apple_user

Regardless of the outcome, you have a damage that needs to be resolved.

Get expert service and support at the Genius Bar.

▷ Call 1-800-MY-APPLE or get help here. 

Reply

Level 10

104,092 points

Jan 13, 2022 4:38 AM in response to Clueless-apple_user

Hello,

It could just be a software bug. See this:

About Genuine iPhone cameras

Also see:

If the camera or flash on your iPhone, iPad, or iPod touch isn't working

Good luck.

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None genuine Apple Camera

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