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User profile for user: abhisheks1812
abhisheks1812 Author
User level: Level 1
4 points

My Face ID is not working . Please assist

Phone Face ID got randomly disabled. iPhone 11. Why is this happening and what’s the fix? Software is up to date.

iPhone 11

Posted on Jan 8, 2022 7:58 PM

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User profile for user: Alex_Han
Alex_Han
User level: Community Specialist

Jan 10, 2022 7:32 AM in response to abhisheks1812

Hi abhisheks1812,


It sounds like you're getting an alert that your Face ID is disabled. We're glad you've joined us in Apple Support Communities, and we can provide some assistance.


It seems like you might have already completed the steps in If an alert says Face ID has been disabled on your iPhone or iPad Pro, but let's double-check. The troubleshooting in this link has the most frequent solutions for Face ID issues. If you’ve tried updating your iPhone and are still seeing the message, you’ll need to contact Apple Support: Get Support


Take care!

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My Face ID is not working . Please assist

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