Iphone 11 Activation lock to owner

Hey, I bought an iPhone 11 online and the phone was delivered to me and the iPhone 11 is on activation lock to owner, please is there a way to fix this because I don't have the previous owner contact so I can't reach out.. Please help

Posted on Jan 6, 2022 5:37 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Jan 6, 2022 5:41 AM

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.

1 reply
Sort By: 
Question marked as ⚠️ Top-ranking reply

Jan 6, 2022 5:41 AM in response to Peeriel

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone 11 Activation lock to owner

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.