My iPhone 11 Pro will not charge wirelessly

Question

jescjamez Author

Level 1

4 points

My iPhone 11 Pro will not charge wirelessly

My iPhone 11 Pro will not charge wirelessly. Any suggestions on why and how to fix it.

iPhone 11 Pro

Posted on Jan 4, 2022 8:58 PM

Reply

Answer 1

Top-ranking reply

Axel Foley

Level 10

149,592 points

Jan 4, 2022 9:02 PM in response to jescjamez

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

Reply

Answer 2

jescjamez Author

Level 1

4 points

Jan 6, 2022 2:43 PM in response to Axel Foley

Perform the process for the force restart exactly as documented and the Apple symbol never came on the screen.

Reply

Answer 3

jescjamez Author

Level 1

4 points

Jan 6, 2022 5:08 PM in response to Axel Foley

OK finally got it to restart using that force restart method and it is still not charging wirelessly

Reply

Answer 4

deggie

Level 10

167,333 points

Jan 6, 2022 5:09 PM in response to jescjamez

What kind of Qi charger are you using? Can you charge via the Lightning port?

Reply

Answer 5

jescjamez Author

Level 1

4 points

Jan 7, 2022 1:23 PM in response to deggie

Using the Apple Mag safe charger and I have two others I got from Costco, none of them are working charge my phone but will charge my friends phone just fine. Lightning port charging works.

Reply

Answer 6

deggie

Level 10

167,333 points

Jan 7, 2022 1:25 PM in response to jescjamez

Try a Forced Restart on your iPhone.

Reply

My iPhone 11 Pro will not charge wirelessly

Similar questions