You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Full refund for new macbook pro?

I need to return my new macbook pro but I threw the documentations away. Can I get a full refund? Or anyone had an experience like me with partial refund?

MacBook Pro 16″, macOS 12.0

Posted on Jan 3, 2022 9:07 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2022 9:17 AM

janeeeeeeeeeeeeeeeee wrote:

I need to return my new macbook pro but I threw the documentations away. Can I get a full refund? Or anyone had an experience like me with partial refund?

Returns & Refunds Order status

https://www.apple.com/shop/help/returns_refund


Holiday returns—Apple has extended the return period for purchases made between November 1st and December 25th until January 8th.


3 replies
Question marked as Top-ranking reply

Jan 3, 2022 9:17 AM in response to janeeeeeeeeeeeeeeeee

janeeeeeeeeeeeeeeeee wrote:

I need to return my new macbook pro but I threw the documentations away. Can I get a full refund? Or anyone had an experience like me with partial refund?

Returns & Refunds Order status

https://www.apple.com/shop/help/returns_refund


Holiday returns—Apple has extended the return period for purchases made between November 1st and December 25th until January 8th.


Jan 3, 2022 9:44 AM in response to janeeeeeeeeeeeeeeeee

janeeeeeeeeeeeeeeeee wrote:

I'm asking whether I can get a full refund even though I don't have documentation that apple gave us in MacBook box


Did you even read the support article: https://www.apple.com/shop/help/returns_refund


I see no mention of documentation— to initiate the return Order Listing



All documentation is on line and associated with your AppleID...

Full refund for new macbook pro?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.