You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 8 Plus

I purchased an iPhone 8 Plus and the iCloud lock is coming up with the previous owner account. Is there anyways passed this ?

iPhone 8, 14

Posted on Dec 31, 2021 11:04 AM

Top-ranking reply

Niel

Level 10

734,525 points

Posted on Dec 31, 2021 11:07 AM

Ask the seller to remove the lock or give you a refund, or if applicable, ask the store or website you bought it through for a refund. It's an anti-theft measure.

(210998)

View in context

iPhone 8 Plus

Similar questions