How do I cancel a.99 a month charge that should have never been put on my account by one of the Apple techs at a Apple store?

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How do I cancel a.99 a month charge that should have never been put on my account by one of the Apple techs at a Apple store?

A tech at the Altamonte Mall in Florida signed me up for extra Cloud storage that I didn't need and now I get charged $.99 a month for the last couple years. I got 5 gb free when I bought the computer which I can't live long enough to ever use. How do I stop the charge for something that should never have been added to my account?

MacBook Air 11″, macOS 10.14

Posted on Dec 30, 2021 1:12 PM

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FoxFifth

Level 10

473,193 points

Dec 30, 2021 1:18 PM in response to Hortdctr4

Cancel upgraded iCloud storage by downgrading to the free 5GB plan. See instructions in: https://support.apple.com/en-us/HT207594

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How do I cancel a.99 a month charge that should have never been put on my account by one of the Apple techs at a Apple store?

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